Heating · boilers · air con · home services
An AI receptionist on your existing number that books jobs while you're on the tools. If a call is missed or too tricky, you get a text with a short summary so you can ring back. Live in 24 hours.
The problem
When nobody picks up, people don't wait. They ring the next firm on the list, and the job goes with them.
Under a boiler in a loft
Phone buzzing in your pocket. You can't stop.
Already on another call
The second caller hears it ring out.
Home, tea on the table
It goes to voicemail. Most people don't leave one.
The safety net
"Never miss a call" is the name of the plan, not a promise that a robot handles everything. Straightforward calls get booked. Missed calls, or anything complex, come to you as a text with a summary, so you choose who to ring back first.
Text to the owner · sample
Call needs you · 6:49pm
Boiler not working, no heating or hot water. No smell of gas. Fault code on display. Booked 8am tomorrow. Caller asked if anyone can come tonight.
Tap to call back.
Illustrative. Names and numbers left out.
What can go in
No menu of packages, no retainers. On the demo we agree what you need, and only that goes live.
Picks up on your existing number when you can't, books jobs into your calendar and takes messages.
A clean, quick, mobile-first site, or a refresh of the one you have, with tap to call and online booking.
Answers common questions on your site, day or night, and books from there too.
Asks happy customers for a Google review at the right moment, automatically.
A friendly nudge to past customers who never left a review.
A short message to your past customer list to bring quiet customers back, for servicing and repeat work.
How it works
You hear the receptionist handle a call for a firm like yours. I tell you the price and you decide. No slides.
Your hours, your services, the number to forward and how callers should be greeted. You approve the greeting before anything goes live.
Your number stays the same. Jobs land in your calendar, and each week you get a short summary of calls and bookings.
The one plan
Live within 24 hours of your onboarding form. Month to month, cancel any time with written notice. Only what you pick goes in scope.
No. Your existing number forwards to the receptionist when you can't pick up. Callers see nothing different.
It takes the details, tells the caller someone will call them back, and texts you a short summary straight away. It never diagnoses faults or quotes for work. You and your team do that.
No system can promise that: lines drop and phones lose signal. What we set up is built so a call doesn't just disappear. If a call is missed or too complex, you get a text with what we know, so you can ring back.
We agree the script with you before go-live. It can be set so that if a caller mentions a smell of gas, the receptionist tells them to ring the gas emergency line straight away, and texts you.
Month to month. Cancel with written notice. No long-term commitment.
Yes. The website is optional. Your scope lists only what you pick.
15 minutes on a video call. You hear it take a call for a firm like yours, then you decide.